By placing an online order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact one of our customer support team at student.enquiries@homelearningcollege.com| before placing an order with us.
1. Definitions
In these Terms and Conditions unless the context otherwise requires:
"Credit Agreement" means a credit agreement entered into between you (the borrower) and us (the lender) under which credit will be provided to pay the Price;
"Price" means the price of the pack, including carriage, packing and VAT, which is the price set out in the Home Learning College brochure or website for each Home Learning College Course.
"Pack" means the learning materials, tutor support and books for the Home Learning College Course or any part of them;
"Services" means support and tuition relating to the Home Learning College Course, as described in the Home Learning College brochure or website, to be provided by Home Learning College, who provide this service, in pursuant to the Services Agreement;
"Service Agreement" means an agreement entered into between you and Home Learning College for the provision of the services on the terms as set out in clause 4 below
"Support Period" means between 6 months and 2 years from the date of the Service Agreement or such other period as we may stipulate in the Materials;
"Home Learning College" means the company who produce the course(s) as identified in the Home Learning College brochure or on the Home Learning College website; Registered in England number 6177616. Registered office address: 1st Floor, County House. 221 – 241 Beckenham Road. Beckenham BR3 4UF. Telephone: 020 8676 6025 Email: customer.support@homelearningcollege.com.
"Tutor Support" means "home Learning College" or who they choose to act as their agents on your behalf (or any successor which we may appoint);
"Online Access" means access to our online learning envionment and online learning materials.
singular words shall include the plural and vice versa; and headings are included for convenience only and shall not affect the construction or interpretation of this Agreement.
"Materials" means course books and associated learning guides.
2. Payments
2.1 We agree to sell and you agree to buy one copy of the "pack" for the Price and on the terms set out below.
2.2 The Price is payable prior to the delivery of the Materials, either in full by credit/debit card or by your entering into a Credit Agreement.
2.3 Under no circumstances shall we be deemed to have received payment until payment has actually been received by us in full or you have entered into a Credit Agreement.
2.4 Interest on overdue amounts will be payable from the date payment becomes due until the date of payment at a rate of 4% above Royal Bank of Scotland base rate.
2.5 If payment is by invoice then goods will not be dispatched until all monies requested, have been paid. Terms are 30 days from date of invoice.
3. Delivery of the materials
3.1 Where possible we will release all the Materials to you in one despatch.
3.2 Materials will be sent by post or courier to the last address you have given us.
3.3 You will inspect the Materials upon delivery and will tell us immediately if any of them are missing.
3.4 You will be deemed to have accepted the Materials if you do not notify us within seven days after delivery.
3.5 Risk of damage or loss in the Materials will pass to you upon delivery.
4. Services
4.1 By accepting these Terms and Conditions, you are also entering into a Services Agreement with Home Learning College. Home Learning College reserves the right to change the Tutor Support company from time to time, or by offering another support company, but will give you at least 28 days written notice to the last given address that we hold.
4.2 Home Learning College acts as the tutor support company for the purpose of concluding the Services Agreement.
4.3 The Services Agreement includes the following: Tutor Support, Assignment marking and examination administration, and is for the Support Period of between 6 months and 2 years from the date of the Service Agreement and is course dependant.
4.4 If requested, Home Learning College may, at its sole discretion, extend the Support Period for an agreed fee.
4.5 If you opt to sit an external examination, Home Learning College will provide you with such information as it has in its possession to assist you in making such examination arrangements. Home Learning College will be responsible for making arrangements to enable you to sit the examination and pay for any and all fees, costs and charges in relation thereto.
4.6 Where applicable, clauses 5 to 8 below (inclusive) will apply to the Services Agreement.
5. Limitation of liability
5.1 Our liability for direct losses arising out of our negligence (other than in respect of liability for death or personal injury arising from our negligence), breach of contract or any other cause of action arising out of or in connection with the Sale Agreement shall be limited to the Price.
5.2 Other than in respect of liability for death or personal injury arising from our negligence, we shall not be liable for any indirect or consequential loss or damage whatsoever (including without limitation any loss of profits, loss of revenue, loss of opportunity or your liabilities to third parties) which you may suffer arising out of or in connection with the Sale Agreement.
6. Other terms
6.1 No relaxation or indulgence which we may extend to you, shall affect our rights under these Terms and Conditions.
6.2 If any provision of these Terms and Conditions is held by any court of body of competent jurisdiction to be unenforceable such unenforceability will not affect the remaining terms and conditions shall remain in full force and effect.
6.3 All liabilities or obligations arising under these Terms and Conditions shall be enforceable against you after termination of the Sale Agreement.
6.4 You will notify us immediately in writing of any change in the address specified overleaf. Any notices required to be served under these Terms and Conditions will be deemed properly served if sent by way of prepaid post to your last known address.
6.5 We may assign our rights under these Terms and Conditions but this will not reduce any guarantees to which you are entitled. You may not assign your rights
6.6 If your address is in Scotland then the laws of Scotland will apply to these Terms and Conditions, otherwise the laws of England and Wales will apply.
6.7 If your address is outside the UK our FREEPOST service will not be applicable and you will need to pay for your own postage to return your homework to us. Alternatively, you may email us with your homework.
7. Data protection
You agree that, in relation to information, which we hold on you from time to time, we may:
7.1 use your information to provide the Materials to you and otherwise perform our obligations and enforce our rights under these Terms and Conditions;
7.2 use your information to inform you about our other courses, products or services which may be of interest to you;
7.3 share your information with our group companies, associated companies and third parties to enable them to inform you about other products or services which may be of interest to you; and
7.4 You have a legal right to stop us from contacting you, or giving your details to others for direct marketing purposes, by writing to us.
7.5 Process the data which you provide under any Credit Agreement or otherwise and other information that we obtain about you during the course of dealing with you: to provide credit, to administer the Credit Agreement and to collect instalments. To help us to make credit decisions about you, to prevent fraud, to check identity, to prevent money laundering and to assess your application we may search the files of credit reference agencies who will record such credit searches (whether or not the application is successful). This information may be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated, for fraud prevention, money laundering prevention and for tracing debtors.
7.6 Where necessary for any purpose in connection with the Terms and Conditions, we may disclose your personal information to; our regulators; any person to whom we transfer or assign (or propose to) in whole or in part our rights and duties under the Service Agreement; third parties to whom we outsource any aspect of the administration of the Service Agreement; to associated companies and nominated insurance companies (if applicable). For purposes of the Service Agreement we may transfer your data to countries outside the UK but when we do so we are responsible for maintaining its security.
8. Cancellation
8.1 Under the Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel this Service Agreement and/or Credit Agreement. You may do so at any time up to the end of the seventh working day after you received the Materials. If you want to cancel then you must write to us at Home Learning College, 1st Floor, County House, 221 - 241 Beckenham Road, Beckenham, Kent, BR3 4UF.
8.2 If you cancel then you must return the Materials to us and must take good care of them until you do so. If we have to collect the Materials from you then we may charge you our reasonable costs for doing so.
9 Complaints Procedure
Home Learning College Limited holds a standard Consumer Credit License issued by the Office of Fair Trading. The Financial Ombudsman Service covers any dispute that you may have with our organisation. Should your complaint not be concluded to your satisfaction following our internal complaints procedure, you may refer the matter to the Financial Ombudsman Service within six months of our final response by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR or emailing: complaint.info@financial-ombudsman.org.uk|, telephone: 0845 080 1800.
10. General
“Home Learning College” means Home Learning College LIMITED trading as Home Learning College. Registered in England with number 06177616. Registered office address: Brettenham House, Lancaster Place, London, EC2E 7EN. Telephone: 0208 676 6025 ; email: student.enquiries@homelearningcollege.com|. VAT registration number: 918560018.
"Online Access". As part of your course you may need to log on to the internet to access materials & complete your course and whilst doing so you agree to abide by the rules of the "online learning environment", failure to abide by these rules may result in you being barred from using these facilities.